NEL JANE BAG

Orders are delivered within 2–14 business days, with most arriving in approximately 8 business days. For deliveries within France, orders typically arrive within 2 business days.

Yes. We offer local pickup in Saint-Denis, France. Once your order is ready, we'll contact you to arrange a convenient pickup time.

We accept returns within 14 days of delivery. Returned items must be unworn, unused, and in their original condition with all original packaging.

Yes. Exchanges are accepted within 30 days of delivery, subject to product availability. Items must be returned in their original condition.

Simply email us at sireneclubinfo@gmail.com with your order number and a brief explanation. Our team will guide you through the process.

Once your order has been shipped, you'll receive a confirmation email with tracking information so you can follow your delivery every step of the way.

For any questions regarding your order, delivery, returns, exchanges, or general inquiries, please contact us at sireneclubinfo@gmail.com. We aim to respond as quickly as possible.